cricket
12-27-2009, 06:40 PM
This guy thinks so...
In my experiences I have attempted to call their customer service number but you always seem to get someone who only partially speaks English. It is like talking to a parrot. They always repeat what you say but are unable to help you.
I sent 7 e-mails from their webpage at Cricket Wireless | Cell Phones, Cellular Phone Plans, Mobile Broadband (http://www.mycricket.com) and though I have received confirmation e-mails, I have not heard anything from customer service. Furthermore, I have constantly received incorrect information about service from two of the local stores. I was told by the store a store in Dayton, Ohio that a "flashed" phone would work with the Cricket Wireless Network but all phone functions might not work. I purchased a great phone and called to see about getting it activated. When I took the phone in to the store they told me it could not be activated.
Big Dog Rants and Raves: Cricket Wireless lack of customer support (http://bigdogrants.blogspot.com/2009/12/cricket-wireless-lack-of-customer.html)
Thoughts?
In my experiences I have attempted to call their customer service number but you always seem to get someone who only partially speaks English. It is like talking to a parrot. They always repeat what you say but are unable to help you.
I sent 7 e-mails from their webpage at Cricket Wireless | Cell Phones, Cellular Phone Plans, Mobile Broadband (http://www.mycricket.com) and though I have received confirmation e-mails, I have not heard anything from customer service. Furthermore, I have constantly received incorrect information about service from two of the local stores. I was told by the store a store in Dayton, Ohio that a "flashed" phone would work with the Cricket Wireless Network but all phone functions might not work. I purchased a great phone and called to see about getting it activated. When I took the phone in to the store they told me it could not be activated.
Big Dog Rants and Raves: Cricket Wireless lack of customer support (http://bigdogrants.blogspot.com/2009/12/cricket-wireless-lack-of-customer.html)
Thoughts?